Solutions

Proactive 4 - BPM Solutions Across Industries

To accelerate solution delivery and help organisations get the right BPM solution to meet their specific requirements and business environment, we offer a range of horizontal solution frameworks -

Customer Relationship Solutions

  • Customers OC's tracking - Proactive 4 is updated with customers order lines, allows registration of customer's updates concerning supply dates and quantities in a built-in form, alerts decision makers in case of any changes, and initiates an organizational corrective action process according to the organization procedures. The system is updated automatically with updated order lines, and allows display of the organization's updates through a customer portal page.
  • Customers Credit Control - Proactive 4 registers** predefined suppliers and customers details from a third party data base, alerts decision makers on each critical financial update, and initiates an organizational corrective action process according to the organization procedures. **Does not include purchase of content from the third party Company
  • Export file - Proactive 4 allows automatic email notifications of outbound shipments including needed documentations generated in the organization data system, such as - packing list, AWB/BOL, invoices. The system generates online delivery tracking notifications.
  • Customers complaints - Proactive 4 provides customers a secured web portal with built in customer Complaints forms which generates a corrective business process per the organization standards and may include email notifications to organization's contact person, complaint life cycle management including task opening, execution and follow-ups.
  • Supply Chain Management (SCM) Solutions

  • Suppliers proposals - Proactive 4 provides supplier's Request for Proposal forms with predefined fields, internal approval process per the organization standards, automatic notifications to selected suppliers, automatic reading confirmation from suppliers, reminders to suppliers concerning deadlines for submitting quotes, registration of supplier quotes, Analyzing and comparison forms, selecting a winning supplier and best and final negotiations.
  • Suppliers PO's confirmation - Proactive 4 allows an internal approval process per the organization standards for approving a purchase requirement and turning it into a purchase order, automatic sending to the supplier including attachments of all required files (PO hard copy,drawings, standards), receiving and registering reading confirmations and order confirmations from the supplier, including reminders to the supplier, buyer approvals and automatic updates in the organization data system.
  • Suppliers PO's tracking - Proactive 4 is updated with the purchase orders lines, sends notifications emails to suppliers, allows supplier's inputs of delivery dates and production status in a built-in form, alerts decision makers in cases of deviations from PO need dates and/or ordered quantities, initiates an organizational corrective action process according to the organization procedures, buyer approvals and automatic updates in the organization data system.
  • Suppliers Manufacturing tracking - Proactive 4 provides suppliers a secured web portal with built in forms in which they update parts manufacturing progress by operation and First Article manufacturing milestones completion. This can be either done manually or automatically via Proactive syncing tools. The system alerts decision makers in cases of manufacturing and first article past due dates and deviations from PO need dates.
  • Suppliers deliveries tracking - Proactive 4 provides suppliers a secured web portal with built in forms, where they can fill-in invoice details/upload an invoice and delivery documents, delivery details and bill of lading for each purchase order line. The system connects automatically to the dispatcher site and verifies the delivery location and registers the delivery stations and automatically notifies buyer/administrators and alerts concerning problems in the delivery process (such as delays by customs).
  • Import File - Proactive 4 allows the selection of several orders/order lines, and consolidating them into an import file. Automatic follow-up of location and maritime or aerial transportation, according to updates from the dispatcher in the import process, registration of invoices from the dispatcher, documentation and communication management with the customs agent, updating statuses in the system, sending relevant decision makers updates by email, transferring required documents and confirmations, and documenting data.
  • Suppliers Corrective Action Report (SCAR) - Proactive 4 provides forms which generates supplier disqualification reports, automatic supplier notifications, due date tracking and overdue alerts, supplier portal for filling in corrective action data with a link to the product file including the ability to display attached documents (standards, drawings).
  • Suppliers score card - Collection of various supplier performance data and presenting them in a centralized supplier portal, which enables the organization to examine its suppliers on an extensive base including such criteria's as service levels in addition to the OTD and PPM.
  • Operational solutions

  • Employees tasks and reports management -Proactive 4 provides tools for task management which include opening tasks and assign employees, sending notification mails to the assigned employee. After completion, the employee reports and closes his task or re-assigns it to another employee.
  • Employees certifications - Proactive 4 allows employees certifications management, including employee card, accidents Documentation, roles history and a full management of the required certifications or certifications renewals, sending automatic mail notifications and reminders to the employee and to the authorizer.
  • Machinery assessments - Proactive 4 allows machinery assessments management, sending a predefined automatic email notification to the external/internal authorizer, including the machine assessment documentations, expiry, and specification.
  • Material Review Board(MRB) - Proactive 4 provides an MRB portal which is updated with blocked work orders data and triggers an MRB approval process per the organization standards. After submitting MRB decisions, CA (corrective action) can be created by assigning tasks to designated employees.